SHIPPING & RETURNS

We offer world wide shipping and free returns

YMR Track Club delivers to customers worldwide shopping at ymrtrackclub.com. For international orders we deliver with Deutsche Post, DHL Parcel Connect & UPS at the moment. For the time being, some regions may have special delivery issues. We have also strengthened the hygiene routines at our warehouse per the recommendations established by Swedish authorities.

If you have any questions on delivery issues during the Covid-19 crisis, please send us an e-mail at info@ymrtrackclub.com.

SHIPPING & DELIVERY

For orders with a total value at or above 1000 SEK/ €120 / $150 / £136 we offer free shipping. Otherwise a shipping fee of €9 will apply and be added to the total amount of the order. At YMR Track Club we always aim to process and dispatch all orders within 24 hours (Monday-Friday). All orders are shipped from our warehouse in Sweden. 

Our partners for international shipping are DHL Parcel Connect & UPS. A shipment partner will be assigned based on the delivery location. An email containing shipping information and tracking details will be sent once your order has been processed. The shipment is either sent directly to the customer’s address or to a Drop box. As a customer, you have the opportunity to pick the delivery option that best suits you when receiving the notification from the carrier. Don’t forget to have a valid ID when receiving the shipment.

If you have any queries regarding the status of your order or our shipping policies – don’t hesitate to send us an e-mail on info@ymrtrackclub.com

In case ymrtrackclub.com has reason to question buyer’s solvency or ability to pay for delivered products, ymrtrackclub.com have no obligation to make delivery, and shall be entitled to stop products en route, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by ymrtrackclub.com.

RETURNS & EXCHANGES

YMR Track Club has a return policy that allows you to return any product to us within 30 days of receiving your purchased products. Returns and exchanges are paid for by YMR Track Club. The goods must be unworn, complete with all original tags and in original packaging and resalable condition. You will find a return document & return form attached to your package.

Our return/exchange process in three simple steps:

1 Put the products you wish to return or exchange, in original and resalable condition complete with all original tags, together with the return document and the return form in the original packaging.

2  Follow the instructions provided for parcel pick up or drop off at a shipping partner service point.

3  Once we have received and approved the return we will credit your account. In case of an exchange we will send you the new item. If the new item is cheaper we will credit the difference to the account stated on the return form. If the new item is more expensive you will have to pay the difference.

We compensate for the costs of returns and for sending you new items. We will not compensate for returned packages lost in the return shipping. Please note that additional duties, taxes or any additional charge you may have will not be refunded by YMR Track Club.